Primary Point of Contact
As the PO of a component, you are now the primary point of contact for any questions, discussion, etc related to that component. This means you may be asked to be part of conversations, involved in triaging issues, etc for your component.
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The SRE team takes the initial triaging and will only pull in a PO if additional knowledge is needed. We want to shield the PO, but sometimes we do need PO input or help to resolve an incident. |